About iDfast
  • What is iDfast
  • Why iDfast
  • Who can use iDfast?
  • Taking the Market by Storm

Return & Exchanges


While we attempt to deliver your purchase with satisfaction, we apologise for any inconveniences arising out of the following scenarios and are happy to replace or exchange them due to the following reasons. We cannot however accept cancellation of orders or refunds. 

Manufacturing defect 

We do not cover damage caused by normal wear and tear, accident, improper care or cleaning, non-standard usage or negligence. If you receive a defective product due to workmanship or material, please email us at enquiry@idfast.com.sg quoting your order reference number within 3 business days from the day you received the product. 

Shipping the wrong item / missing item 

If you received a different product from your order or something is missing from your order, please notify us at enquiry@idfast.com.sg quoting your order reference number within 3 business days from the day you received the product.